We cannot permit dogs on site due to our free-roaming animals and for health and safety reasons. Guide dogs however are permitted.

We are unable to give refunds on any of our tickets at this time. However, we can transfer tickets to another date or issue a gift voucher, valid for 12 months.

Yes we have designated picnic areas within the farm park, some which are sheltered and heated.

Yes! The Stagecoach X17 bus travels to us three times a day from Barnsley-Sheffield-Chesterfield-Matlock. The bus stop is located on Wirestone Lane, a few minutes walk away. Please see www.stagecoachbus.com for up to date timetable.

The closest train stations are Matlock or Chesterfield, with a short taxi journey from each. 

Yes, there is vast car parking on site and it's FREE!

There is good disabled access around the farm park, including a changing places toilet and tarmacked paths - for full details, please see our Accessibility Statement

We recommend buying your tickets online, to ensure optimum availability and to allow a steady flow of visitors arriving throughout the day. However, there will still be tickets to purchase ‘on the door’ on the day, subject to availability.

No, if you are an annual pass holder, you can just come along on the day to the farm park and go to the appropriate entry point.

No, simply turn up on the day and go to the appropriate entry point.

No smoking is allowed once inside the farm park and this includes e-cigarettes.

Please contact us at admin@matlockfarmpark.co.uk to discuss rearrangements.

Yes we are! For enquiries and to book, please email learn@matlockfarmpark.co.uk

A carer visitor is only entitled to free entry to Matlock Farm Park upon presentation of an identification badge provided by a local council/private care organisation or DLA/PIP letter showing proof of status and only when the person they care for accompanying them pays the entrance fee.. Carers do not require a ticket and will be admitted on the day within your group. Please note, as from 1st April 2025 carer tickets will have a heavily discounted charge of £7.50.

Yes, we offer 10% discount to the ticketholder who works within these sectors. The discounted ticketholder must show relevant proof of employment ID once they arrive at the farm park. Other ticket holders in the group pay standard entry prices. To receive the 10% discount for the NHS/Forces worker, please add the relevant ticket to your online basket.

Short pony rides are available every day at selected times (weather permitting, subject to availabilty and subject to change). Tokens can be purchased at the entrance or gift shop on the day of your visit. Daily time slots are advertised on the events boards at the Farm Park.

Yes, we have options on our menus. If you would like to discuss specific requirements, please contact us on info@matlockfarmpark.co.uk.

Please email our riding manager at riding@matlockfarmpark.co.uk.

Yes, we have meeting rooms for hire. Catering and/or animal based activitiy packages can also be added to your booking. For more information, visit: https://matlockfarmpark.co.uk/corporate-room-hire/ 

Yes, gift vouchers are available to purchase online or at the gift shop. They can be redeemed against Farm Park admission, room hire, animal sponsorship, in the cafe, MFP catering outlets and shops, Rainforest playbarn, alpaca trekking and horse riding. Vouchers can be redeemed online or in person at the farm park.